Frequently Asked Questions

Large Cannabis Plants

Accessible Vehicles

We regret that our fleet does not include wheelchair-accessible vehicles. We hope to add this service in the future.

Alcohol

In accordance with provincial legislation, the consumption of alcohol in motor vehicles is illegal and NOT permitted.

Bachelor/ette Guests

We welcome (and rock) bachelor/ette groups! Guests are asked to wear appropriate attire and be respectful of other tour and facility guests. Please note that a select few facilities do not permit bachelorette groups; rest assured we have the expertise and we will coordinate alternate (excellent!) stops accordingly. Rates are the same regardless of the size or nature of the group.

Cancellation

To guarantee an exceptional experience, Wicked Weed Tours™ makes every effort to personalize your tour and secure your requested date and times, including committing our vehicles and Tour Guides to your reservation. Advance requests and appointments may also be required at facilities depending on season and guest requests, as most facilities only accept visitors by appointment. Upon reservation, Wicked Weed Tours™ will request a 20% deposit to confirm your reservation. Guests have up to 48 hours prior to the reservation to cancel with no penalty. Optional Purchase Protection is available at the time of booking.


CANCELLING OR REDUCING THE NUMBER OF GUESTS LESS THAN 48 HOURS PRIOR TO THE RESERVATION DATE FOR ANY REASON WILL RESULT IN 100% CHARGE OF THE FULL RESERVATION.

Cannabis Consumption

In accordance with provincial legislation, the consumption of cannabis in motor vehicles is illegal and NOT permitted. Public consumption is permitted, and all our tours include a scenic session stop!

Cannabis in four different jars

Children

Guests aged 18 and under are not permitted.

COVID-19 Safety Plan

Guest and team safety are always paramount at Wicked Weed Tours™. As we adjust to a new manner of providing exceptional tour experiences, we remain committed to providing a safe environment for our team, guests, families, and community. Read our Coronavirus (COVID-19) Safety Plan.

Gift Cards

Give one of the best gifts ever…cannabis! Treat someone special to a gift card for an exceptional tour experience with Wicked Weed Tours.


Gift cards are available for PURCHASE HERE in various denominations, good towards any tour, never expire, and are also valid for Wicked Wine Tours™! Gift cards can easily be purchased on our website, and the card design, recipient, and delivery email can even be customized. Your loved one or colleague need simply enter the code on our website when they choose to book a tour, and the gift card value is easily redeemed.

Group Size

Wicked Weed Tours™ are available June through September. BOOK NOW for 2-6 guests.


We can accommodate groups of six or more, but temporary provincial guidelines prevent us from doing so. Please contact us for more information on future dates.

Meals

Wicked Weed Tours™ do not include lunch or meal stops. We DO provide complimentary munchies!

Indoor cannabis growth facility

Merchandise

Sweet, sweet. Wicked Weed Tours™ and Wicked Wine Tours™ merchandise. BUY NOW.

Payment

Your Tour Guide will collect payment at the conclusion of the tour. We accept cash and credit cards, including American Express, MasterCard, and Visa. Debit is NOT accepted. Gratuities are NOT included. Suggested gratuity: 15-25%. For groups of eight or more guests, an 18% gratuity will be added. Please organize payment in advance and present the Tour Guide with one payment method. Contactless payment is available.

Pick-up Locations

We are pleased to offer COMPLIMENTARY PICK-UP AND DROP-OFF AT MOST KELOWNA LOCATIONS: HOTELS, B&Bs, AIRBNBs, and RESIDENCES.


Guests can meet us at our offices in the Best Western Plus Kelowna Hotel & Suites (2402 Highway 97N, Kelowna, BC, V1X 4J1). Complimentary guest parking is available.


We regret that some locations are beyond our collection radius. We do NOT collect at: Big White Resort, Black Mountain, Gallagher's Canyon, La Casa Resort, Lake Okanagan Resort, McKinley Landing, Sparkling Hill Resort, Upper Mission, Peachland, Vernon, and some outlying residential areas; guests may be asked to meet us at a central collection point.


Please contact us for any questions about pick-up locations.

Pick-up Time

We are pleased to offer complimentary pick-up and drop-off to our guests. To remain on schedule, PLEASE BE READY FOR PICK-UP 15 MINUTES PRIOR TO DEPARTURE. Your Tour Guide will collect you at the front doors of your pick-up location unless otherwise notified.


ONLY for guests of the Delta Hotels by Marriott Grand Okanagan Resort: your Tour Guide will collect you at the North doors, near the casino and parkade.


Please contact us immediately if you foresee any complications.

Private Tours

All tours and groups are private, regardless of group size. For groups of eight or more guests, an 18% gratuity will be added.

Kelowna, British Columbia, Canada

Purchase Protection

Protect your reservation from unforeseen circumstances that prevent you from attending. At the time of booking, guests have the option to choose Purchase Protection by TourShield, insurance coverage for their reservation, for a small fee. TourShield is an industry-leading purchase protection solution distributed and administered by FanShield, LLC, a fully-owned insurance brokerage of Protecht.


Should guests experience a covered reason before the booking date and time, guests may file a claim with TourShield. As long as a valid reason is provided with the required documentation, guests will be reimbursed for the full value of the booking at purchase. Covered reasons include illness, layoffs, travel interruptions, military or jury duty, family emergencies, severe weather, and more. View FanShield Global Refund Programme Terms.


Purchase Protection must be selected at the time of booking, and cannot be added to reservations after booking. Guests will receive an email from TourShield after their purchase which contains the policy information. Cancellations, date changes, or downgrades (reduced group size or lesser tour value) to protected reservations MUST be made through TourShield.


The fastest way to file a claim is to complete the online Claims Wizard. For any questions about the coverage, policy, terms and conditions, or anything relating to TourShield, please contact FanShielddirectly at help@fanshield.com or (844) 849-4827. 

Rain

Tours operate rain or shine. Tours are experienced indoors, and our vehicles feature complimentary umbrellas for guest use. Rainy days are an excellent time for touring, as you're not missing a day on the beach or golf course!

Rates

Rates are subject to increase on weekends and holidays.

Tour guide standing next to van.

Scents

Enjoying cannabis is a sensory experience, including the sense of smell. Cologne and perfume can have an adverse effect on you and your party's tasting experience, and on the experience of other guests visiting the facilities. Please refrain from wearing cologne, perfume, and other heavy scents when embarking on your wine tour. Lipstick and lip gloss can also have an detrimental effect on your tasting experience.

Shuttle Service

Wicked Wine Tours™ is pleased to offer premium, on-demand shuttle service in our modern fleet of Ford Transits. More information is available here, or BOOK NOW.

Tour Fees

Licensed producer and dispensary tour fees are included in tour rates.

Vehicles

​Wicked Weed Tours™ is proud to offer our guests a modern fleet of Ford Transit passenger vans, and Ford Expedition luxury SUVs. With us, no bus!